A first class, cost-effective outsourced  
claims service 

Outsourced Claims Handling 

As well as traditional shipping and marine insurance legal and claims work, we have wide experience of acting as claims handlers on an outsource basis. 
 
Outsourced claims handling is attractive to those clients who require a first class claims service without the associated fixed costs and investment in staff and senior management time. Cost-effecitve outsourcing provides an around the clock/around the World claims response ability. 
 
Large Volume Container Claims 
C Solutions is retained to advise on large volume claims for a major liner operator and their International Group P&I Club. Based in Asia, our specialised Container Claims Handling Unit investigates preliminary damage reports and instructs surveyors as necessary, with C Solutions handling all ensuing claims. Through centralising the claims process and taking a view on whether a survey is necessary, our involvement has reduced costs for the container line and its Club by at least 75% of historical costs. 
 
Fixed Premium Underwriting Agency 
This client underwrites all strands of marine cover on behalf of a Lloyd's Syndicate. C Solutions handles the claims, including receipt of notification of the claim on a 24/365 basis, appointment of surveyors, provision of security, collation of documents, claims settlement and subrogated recovery or defence. 
Lloyd’s Brokers 
C Solutions is the named claims responder for a Lloyd’s Broker (wholesale) and its clients, providing a 24/365 service. Our practical no-nonsense commercial and legal experience allows a ‘prudent uninsured’ client to respond to a problem in a positive and informed manner. 
 
Lloyd’s Underwriter 
Through a Lloyd’s Syndicate, C Solutions is the named provider of claims response services for large claims covering all marine strands including liability, hull and cargo. 
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